Backed by Manufacturer Warranty

At Decora Living Co, we are committed to maintaining our status as authorized dealers for all the products and brands we offer. This means that we have been granted official authorization to sell and distribute these products, ensuring their authenticity and quality. We take pride in our authorized dealer status, which allows us to provide you with genuine products and exceptional customer service.

What does this mean for you? When you make a purchase from us, you can rest assured knowing that your product is backed by the manufacturer’s warranty. In the unlikely event that you encounter any issues with your product during the warranty period, simply reach out to us (or the manufacturer) and we will collaborate with the manufacturer to arrange for repairs or a replacement. Your satisfaction is our top priority, and we are here to ensure that you receive the full benefits of your warranty coverage.

It is essential to understand that the terms and conditions of each warranty may vary based on the manufacturer and the specific product. Please refer to the Warranty Tab on the product page for every product you are interested in purchasing which will outline the specific warranty details for you and how they apply to your product.

Our aim is to provide you with a seamless and stress-free shopping experience. Please don’t hesitate to reach out to us with any inquiries or concerns you may have before making a purchase.

How do I file a warranty claim?

If you encounter any issues with your product within the warranty period, you can easily reach out to us for assistance. Simply contact us via email at sales@decoralivingco.com or give us a call at (903) 501 3642, and we will take the necessary steps to collaborate with the manufacturer in order to address and resolve your issue, whether it requires repairs or other appropriate solutions. Our team is here to help!

Alternatively, you have the option to reach out to the manufacturer directly for assistance. You can usually find their contact details in the “WARRANTY” tab on the product page or refer to the information provided with your purchase upon delivery.

Kindly take note that we strictly follow the warranty coverage provided by the manufacturer of the product you intend to purchase. If you have any inquiries regarding the warranty coverage of a particular item, please don’t hesitate to contact us. We’re here to assist you and provide the necessary information you need.